The professorship strives to develop excellent research that is based on practical issues and creates sustainable value for individuals, organizations and society. Do not hesitate to contact us! Chair of Smart Services
Chair of
Smart Services
The work focuses primarily on empirical-quantitative methods such as experiments and surveys, which enable an in-depth and comprehensive understanding of the respective research phenomenon. Depending on the research question, advanced qualitative and quantitative approaches are also used.
We realize our projects in collaboration with international research institutions and scientists in order to jointly generate innovative findings and drive scientific progress.
NEWS FROM THE CHAIR

New Publication: Agent-Based Data Curation Practices: Customer Responses to Human versus Algorithmic Data Requesters in Established B2B Relationships

New publication: What Alice in Wonderland tells us about GenAI

New publication on “Generative AI and its Transformative Impact for Digital Platforms” in the Journal of Management Information Systems (VHB: A, FT50)

Success story from our chair's start-up course
Do you have any questions?
Faculty of Business and Economics
Georg-August-Universität Göttingen
Platz der Göttinger Sieben 5
(Blauer Turm)
Secretary's Office in Room MZG 7.142
37073 Göttingen
Tel. +49 (0)551 / 39-26091
smartservices@uni-goettingen.de
02.11.2025
In our recently accepted paper in Information Systems Research (VHB: A+, FT50) , we investigate how customers respond to data requests from human versus algorithmic data requesters in established B2B relationships.
12.08.2025
A new publication in the BISE Journal takes readers deep down the “rabbit hole” and explores human, organizational, and societal changes brought about by the use of GenAI. ”
23.06.2025
A new publication identifies and explains four transformative mechanisms of Generative AI for digital platforms.
16.06.2025
Julius Bremer (22) and Peter Naumann (24), both business administration students at the WiWi Faculty, won first place in the “Start-up potential” category of the LIFT-OFF 2025 competition with their platform developed in the “Founding an IT-based start-up” module with Prof. Adam.








